Privacy Policy

Last Updated: March 14, 2025

 

Introduction

Fill Local Rx Plus (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our prescription discount program services.

 

Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and contact information
• Pharmacy business information
• Payment information
• Professional credentials and licenses
• Transaction history
• Claims data 

Protected Health Information (PHI)

As a service provider in the healthcare industry, we may process Protected Health Information as defined by HIPAA. We maintain all PHI in accordance with HIPAA requirements and our Business Associate Agreements.

 

How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Processing claims and payments
• Communicating with users about their accounts
• Sending administrative information
• Responding to inquiries and support requests
• Improving our services
• Complying with legal obligations

 

Information Sharing and Disclosure

We May Share Information With:

• Service providers and business partners
• Regulatory authorities and law enforcement
• Healthcare partners (with appropriate agreements in place)
• Third parties in connection with a business transaction

We Do Not:

• • Sell personal information
  • Share information for marketing purposes without consent

• Disclose PHI except as permitted by HIPAA and related agreements

 

Data Security

We implement appropriate technical and organizational security measures, including:

• • SOC 2® Type II certified systems
  • Encryption of sensitive data
  • Access controls and authentication
  • Regular security assessments

• Employee training on data protection

 

Your Rights

You have the right to:

• • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of certain data sharing
  • Receive a copy of your information

• File a complaint with regulatory authorities

 

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or maintain information from children.

 

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• • Improve user experience
  • Analyze service usage
  • Maintain security

• Remember user preferences

 

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

• Posting the new Privacy Policy on our website
• Sending an email to registered users
• Providing notice through our service interface

 

International Data Transfers

While we primarily operate in the United States, some data may be transferred to and processed in other countries. We ensure appropriate safeguards are in place for such transfers.

 

Data Retention

We retain personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

 

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Fill Local Rx Plus
933 E Britton Rd
Oklahoma City, OK 73114

Phone: 1-855-811-3710
Email: filllocalrx@maxcarerx.com
Hours: Monday – Saturday, 9:00 AM – 5:00 PM

 

Specific Privacy Rights

California Residents

California residents may have additional rights under the California Consumer Privacy Act (CCPA).

European Economic Area (EEA) Residents

While we primarily operate in the United States, we comply with applicable data protection laws when processing EEA residents’ data.

 

Business Transfers

If we are involved in a merger, acquisition, or sale of all or part of our assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

 

Compliance with Laws

We comply with all applicable laws and regulations, including:

• • Health Insurance Portability and Accountability Act (HIPAA)
  • State privacy laws

• Federal Trade Commission regulations
• Other applicable healthcare regulations

 

Information Security Incidents

In the event of a security breach affecting your personal information, we will:

• Notify affected individuals as required by law
• Take appropriate measures to contain and mitigate the breach
• Cooperate with law enforcement and regulatory authorities

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This Privacy Policy was last updated on March 14, 2025, and is effective immediately for all users.

Additional Rights and Information

For specific privacy-related requests or concerns, please contact our Privacy Officer at the contact information provided above.